7egbd Privacy Policy — Complete Data Protection Details

7egbd is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe every user's personal data is an asset — and protecting that asset is our foremost responsibility.

This Privacy Policy ("Policy") explains how 7egbd collects your personal information, how it is used, who it may be shared with, and the steps we take to keep it secure. This Policy applies to the 7egbd website (7egbd.bet), mobile app, and all associated services.

We've written this policy in plain, straightforward language — without jargon or legalese — so every member can clearly understand what happens with their data. If you have any questions, our support team is always ready to help.

7egbd only collects the data needed to operate the platform effectively, meet legal obligations, and provide you with the best possible service. We do not collect excessive or unnecessary information.

A) Information provided at registration

• Full Name & Date of Birth
• Mobile Number (primary contact method)
• Email Address (optional, but recommended)
• Preferred username & password
• District or Division of Residence

B) Information Collected During KYC Verification

• National ID (NID) or passport number and photo
• Selfie or Live Photo
• Mobile Banking Account Ownership Details
• Proof of Address (if required)

C) Payment Transaction Information

• Mobile Banking Numbers (bKash, Nagad, Rocket, etc.)
• Deposit & Withdrawal History
• Transaction Date, Time & Amount

D) Automatically Collected Technical Information

• IP Address & Device Identifier
• Browser Type & Operating System
• Page Visit Time & Session Data
• App Usage Logs & Click Data
• Location data (approximate only, not GPS)

Every reason we collect your data is clearly stated below. We never use your information for undisclosed purposes.

7egbd never sells your personal data. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted third parties for payment processing, KYC verification, and technical infrastructure management. These partners only receive the data needed for their specific role and are bound by our strict confidentiality agreements.

Legal Obligations

We are legally required to provide relevant information when directed by law enforcement agencies or regulatory authorities in Bangladesh. In such cases, we share only the specific data that has been requested.

Fraud Prevention

Data may be shared with relevant authorities to assist in investigations into money laundering or other illegal activities.

7egbd uses cookies and similar tracking technologies to keep its website and app running smoothly. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Helps remember your preferences (language, theme, etc.).
• Analytics Cookies: Helps us understand which pages are most visited and where issues occur. This data is fully anonymized.
• Marketing Cookies: Used only with your consent. Used to display relevant offers.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7egbd has implemented the highest technical and organisational security measures in the industry to protect your data. The core layers of our security framework are:

• SSL/TLS Encryption
  All data transfers are secured with 256-bit SSL encryption — the same standard used in banking systems.
• Firewall & Intrusion Detection
  Our servers are protected by advanced firewalls and a real-time intrusion detection system.
• Regular Security Audits
  Regular penetration testing and security audits are conducted by third-party specialist teams.
• Restricted Access
  Only authorised personnel may access specific data. All access is logged and monitored.
• Data Backup & Recovery Plan
  Regular encrypted backups are maintained and a disaster recovery plan is in place.
• Two-Factor Authentication (2FA)
  OTP-based two-factor authentication is mandatory for all critical account activities.

7egbd does not retain your data indefinitely. A specific retention period is defined for each type of data:

Once the retention period expires, data is securely deleted or anonymised in a way that makes identification no longer possible.

Under 7egbd's privacy policy, you are entitled to the following rights. To exercise any of these rights, please contact our support team.

To Submit a Rights Request support@7egbd.betto send us an email or reach us via live chat. Once your identity has been verified, we will act as promptly as possible.

7egbd strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect or store any information from minors.

• Date of birth is verified at the time of registration.
• Age is verified as part of the KYC process.
• If an underage account is identified, it is immediately suspended and all collected data is deleted.
• If Parents Have Concerns support@7egbd.betto get in touch.

While 7egbd operates primarily in Bangladesh, some technical services may be delivered through international servers. For any international data transfers, the following assurances apply:

• Transferred data remains protected to the same security standard.
• Data Protection Agreements (DPA) are signed with all third-party partners.
• Standard Contractual Clauses (SCC) recognised by the European Commission are followed.
• Any country to which user data is transferred must have adequate data protection laws in place.

7egbd reserves the right to update this privacy policy when necessary. If significant changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• An SMS or app notification will be sent to your registered mobile number.
• Re-consent may be required for significant changes.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated policy. We recommend visiting this page regularly.

To submit any questions, requests, or complaints regarding this privacy policy, please use the channels below:

• Email: support@7egbd.bet
• Live Chat: Available 24/7 on website & app
• Help Centre: Our Help Center View Page

We aim to provide an initial response within 48 hours of receiving a privacy complaint and a full resolution within 14 business days.